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Want to make adventure your job?

Are you ready to be challenged on the last frontier?

Let’s be honest… working in the eco-tourism industry in Southeast Alaska is not for everyone.  Days can be demanding, fast-paced, and challenging which require our staff to maintain a positive attitude at all times, adapt to changing situations, solve problems, and manage risk all while meeting the needs of our clients and providing above and beyond customer service.

For some, this challenge is too big. For others, this is the dream job. Which one are you? If you decide this is the challenge for you, we encourage you to apply.

Why Work With Us?

Above & Beyond Alaska, LLC is an employee-owned company whose owners have been exploring the Tongass National Forest, glaciers of the Juneau Ice field, and waters of Alaska’s inside passage for over 25 years and began ABAK in 2002. Since then we have grown significantly but maintain our local roots and vision. Our goal is to find other team members who will help with our goals to promote environmental education, give each client an amazing experience, and be the highest example of safety and integrity.

ABAK

is a small, but diverse company that offers the greatest variety of trips of any guiding operation in Southeast Alaska. We operate in several distinct “zones” around Juneau (Mendenhall Glacier Recreation Area, Channel Islands State Marine Park, Lemon Glacier, Admiralty Island and the Pack Creek Zoological Area) offering a mix of day and multi-day trips kayaking and glacier trekking. Additionally, we also operate the Alaska Boat & Kayak Center in Auke Bay providing kayak rentals and classes to both locals and travelers.

Above and Beyond Alaska, LLC provides seasonal work opportunities in a variety of positions.

Join our Crew and experience a beautiful part of Alaska.  You might even make some friends and contacts that will lead you to adventures around the world! Our community of outdoor enthusiasts work hard and, often, play harder.  We believe that in order to have the required enthusiasm to work in the outdoor eco-tourism industry in Alaska you need to possess a personal passion for learning, exploring, and sharing.  Working with ABAK you will not only be signing up for a job, but joining one big, adventurous family.

Please get in touch if you have any additional questions.

Currently Seeking Applicants Who:

  • Are independent and reliable
  • Have the flexibility to work an ever-changing schedule
  • Consistently demonstrate empathy and enthusiasm
  • Work well as part of a team and have strong communication skills
  • Enjoy working with people and providing service that goes above and beyond
  • Place an emphasis on safety and demonstrate conservative judgment and decision-making
  • Love the outdoors…and don’t mind the rain
  • Have the desire and ability to share their knowledge of the natural environments of Southeast Alaska and the history of Juneau and the Tongass
  • Are open to learning and expanding their “people skills”, technical know-how and natural history knowledge
  • Have physical stamina, fitness and no potential physical limitations and can lift and carry at least 50 pounds
  • Have an unflagging honesty, sense of humor and respect for all others
  • Are willing to work where needed and fill different roles for the company when asked
  • Take initiative and pitch in, work as a team, and follow routine procedures
  • Arrive to work on time and ready without direct supervision
  • Provide a guest experience that is safe, fun, and educational
  • Provide accurate natural history information
  • Respect their surroundings, equipment, fellow guides, and the environment
  • Continue to build on their existing skills and knowledge base

For Guides:

  • Possess the appropriate technical skills to guide glacier trekking or kayaking trips (i.e. crevasse rescue, proper trekking and ice climbing technique, top-rope site management, spotting techniques, proper paddle strokes, assisted re-entries, advanced capsize rescues)
  • Hold a medical certification such as WFR or EMT certification.

Wilderness First Responder Certification

All employees need to have a First Aid and CPR certification

Wilderness Emergency Medical Technician

Seasonal Positions Summer 2019

While ABAK has a large number of returning staff every year, there is a variety of positions available each season. Check out the listings below for short descriptions of the work and responsibilities. Both part-time and full time are available for most positions.

Guide Positions

Kayak Guide All Summer Long

  • Lead groups on interpretive coastal kayaking trips
  • Share expertise on the ocean, coastline, rainforest, and glacial ecosystems in the Juneau area
  • Must have sit-in kayak experience in a variety of conditions
  • Trips will vary in length from approximately 6 to 8 hours
  • Kayak Guides may be responsible for operating company vehicles (7-15 passengers) for tours and we require a clean driving record.
  • Kayak Guides will be responsible to help with kayak rentals, kayak maintenance, cleaning, and upkeep.

All Kayak Guides must have at minimum a Wilderness First Responder certification.

Guides will receive training in kayak paddling and rescue techniques as well as training specific for each trip location/type, although prior guiding and/or rescue experience is preferred.

Guides hired solely as a Kayak Guide are encouraged to receive additional training to be able to work as a support staff.

Glacier Guide All Summer Long

  • Lead groups on our glacier-based trips, which includes canoeing, technical hiking, glacier trekking and ice climbing
  • Share expertise on the rainforest, glacial and alpine ecosystems of the Juneau area
  • Experience trekking and climbing on bare-glacier is preferred.
  • Trips will vary in length from approximately 6 to 10 hours
  • Glacier Guides may be responsible for operating company vehicles (7-15 passengers) for tours and we require a clean driving record.

All Glacier Guides must have a minimum of a Wilderness First Responder certification.

Guides will receive training in crevasse rescue, top-rope site management, glacier trekking techniques, spotting techniques, and specifics for each trip location/type.

Guides hired solely as a Glacier Guide are required to have personal glacier safety gear such as crampons. Full list will be provided upon hire.

Office & Staff Positions

Office Staff All Summer Long

  • Excellent customer service and writing skills are required
  • Must be proficient at computers (MS Office), social media, and prompt at answering emails

Responsibilities include:

Working  in our office answering phones and responding to emails from our prospective clients, completing bookings and other administrative tasks as assigned.

Dispatch Assistant All Summer Long

  • Works directly with the Dispatch Manager in the office.
  • Helps maintain cleanliness of warehouse with support staff and assists with computer data entry for the dispatch department
  • Must be proficient at computers (MS Office), social media, and prompt at answering emails

Responsibilities include:

Dispatching all day trips and making any daily schedule changes that arise & assisting the lead dispatch with day to day operations.

Van Drivers All Summer Long

  • Must have a clean driving record and be 21 or older
  • Shuttle clients from their ships or hotels to one of our several operating zones

Responsibilities include:

Drivers will be expected to assist with some Support Staff tasks such as prepping and repairing gear, cleaning the warehouse, cleaning vehicles and basic maintenance

Trip Support Staff All Summer Long

  • deal applicants are flexible and ready to assist with last minute logistical problem solving

Responsibilities include:

Handle behind the scenes tasks and daily trip prep: packing and repairing gear, prepping snacks, filling water bottles, loading kayaks, heavy lifting of gear, transporting gear, assisting guides with outfitting clients, cleaning the warehouse, shopping for client food and supplies, cleaning vehicles. Excellent entry-level position for people interested in professionally guiding!

Dock Representative All Summer Long

  • Represent Above and Beyond Alaska as the first point of contact for the clients that meet us at the cruise ship docks in downtown Juneau
  • Must enjoy engaging in conversation and working in a fast paced environment while maintaining a positive and professional attitude
  • Dock reps help to foster sales and settle daily accounting with cruise lines, as well as complete other administrative duties as assigned

Responsibilities include:

Assisting with day-to-day tour operations on the cruise ship docks, helping and entertaining passengers in the short period before their tour departs and acting as liaison with cruise line representatives before, during and after tours have departed

Kayak Shop Staff All Summer Long

  • Located in Auke Bay by Statter Harbor, employees are expected to operate the Alaska Boat & Kayak Center Rental Shop.
  • Must be proficient at computers (MS Office) and prompt at answering emails

Responsibilities include:

Opening the shop, providing safety briefings and processing payment for kayak rentals, helping clients determine where to paddle by providing local paddling information, loading kayaks on vehicles, carrying kayaks down to launch ramp, maintaining and repairing kayaks and accessories, selling retail gear, and completing a daily close-out.

The Applications

Please download & save, fill out and e-mail to info@beyondak.com, or print out and mail.

Our employment address, email and phone number are available on the application.

(Required for Driver or Captain Positions OR
any applicant with driving violation in the past 3 years)

Chat with someone who works here

Caitlin manages the office when she’s not out adventuring with the rest of the crew. She knows all the ins and outs of ABAK and every single person who works here. If you have any questions, she’ll be sure to let you know the down low on what it is like to work at ABAK.